Cookie policy
1. What are cookies?
Cookies are small files stored on the user's device when accessing a website or application. They allow the site to recognise the user, remember preferences and improve the experience.
2. Who is responsible?
SantifAI. Email: support@santifai.com
3. Types of cookies we use
3.1 Technical cookies (necessary)
They enable the basic operation of the site. They include:
- Login
- Security
- Session management
- Payment processes
3.2 Analytics cookies
They help us understand how users use Santifai. They collect data on pages visited, time of use and interactions. Typical tools: Google Analytics or alternatives.
3.3 Personalisation cookies
They allow user preferences such as language or visual settings to be remembered.
4. Third-party cookies
Santifai may use third-party services that install their own cookies:
- Payment processors (e.g. Stripe)
- Analytics tools
- AI or infrastructure services
These third parties may process data according to their own policies.
5. Cookie management
The user may accept all cookies or reject non-essential ones. They may also delete them directly from their browser settings (Chrome, Firefox, Safari, Edge).
6. Legal basis
The use of cookies is based on:
- User consent (non-essential cookies)
- Legitimate interest (technical cookies)
7. Retention
Cookies are stored for the duration of the session (deleted when the browser is closed) or for defined periods according to their purpose.
8. Changes to this policy
We may update this Cookie Policy at any time. We recommend reviewing it periodically.